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Phone call required

If a laboratory result, blood pressure or heart rate measurement falls within a clinically significant range the client medical will be flagged for a phone call.

To aid reviewing doctors in prioritising medicals that are Ready for approval, a phone call icon will appear whenever a medical record includes a laboratory result or a blood pressure/heart rate measurement that falls within a clinically significant range.

Where is the phone call icon displayed?

    • On the Medicals page beside medicals that require a phone call.
    • On a client medical beside Status.
    • On the relevant health category on the medical Summary.
    • In the Results section of a medical.