By default, a 'Report is now available' notification is sent to a client immediately when a report is dispatched.
An account Admin can set a report notification schedule to avoid client notifications during unsocial hours.
When a notification schedule is configured, it is not applied to questionnaire or appointment reminders.
- Click on your name on the top right-hand corner > select Account > click Notification Schedule.
- Click Enable notification schedule.
- Enter the start and end times during which report dispatch notifications will be sent > click on Update notification schedule.
- Notifications for reports dispatched outside the specified time period will be queued to send during the scheduled hours the next day.
A notification queued for dispatch during the specified notification period cannot be released to send earlier.