How to configure laboratory orders

Configuring laboratory orders allows providers to:

  • Create and send electronic orders directly to a laboratory.
  • Print lab order forms and labels directly from a client’s medical.

Default laboratory

Although most providers integrate with a single laboratory, it is possible to integrate with multiple laboratories. If integration has been established with multiple laboratories, you can choose to set one as your default.

Setting a default laboratory simply means, the laboratory name will populate electronic order forms by default. You can still choose a different laboratory for individual orders if required.

How to set your default laboratory

  • Click on your name on the top right of the screen > select Manage account from the drop-down menu > select Laboratories from the left side bar.
  • To the right of your default laboratory details, click Set as default 

Lab order codes

Laboratories can provide order codes for their standard test catalogue or bespoke profiles. By adding lab order codes to your account, you will be able to:

  • Map an order code to a product(s)
  • Conveniently store details of the components/description of a profile

How to create lab order codes

  • Click on your name on the top right of the screen > select Manage account from the drop-down menu > select Laboratories from the left side bar.
  • Click on the required laboratory name
  • Click Add order code 
  • Enter the Code and Name provided by the laboratory.
  • It is recommended that you also enter a Description and details of the Biomarkers included in the profile
  • Click Create
  • The 3-dot menu to the right of the listed laboratory codes allows you to Edit or Delete an order code.

Product mappings

A product mapping associates lab codes with a product.  Assigning lab codes to a product automatically populates the client’s lab order form, improving clinic workflow efficiency.

  • Each product can be mapped to multiple laboratory order codes.
  • Products without mappings will require manual selection of order codes.
  • All mapped codes will be presented for inclusion in the electronic lab order for medicals using the configured product. Therefore,  only included tests should be mapped; extras should be handled by health category mappings.
  • Tests that are offered as extras should not be included in a product mapping.

How to create product mappings

  • Click on your name on the top right of the screen > select Manage account from the drop-down menu > select Laboratories from the left side bar.
  • Click on the required laboratory name
  • Select the Product mappings tab > click Add mapping
  • Select the appropriate Product from the drop-down list
  • Select the appropriate Lab order codes from the drop-down list
  • Click Create

If a test included in a product has exclusion criteria, e.g., FIT  > 40 years, both product and health category maps must be created. The code will be excluded from the client’s lab order if its associated exclusion criteria are met.

Health category mappings

Health category mappings are utilised when a medical is associated with a product that does not have an associated laboratory without mappings, for extras, or to exclude codes for included health categories with eligibility criteria, such as FIT or PSA.

  • Each health category can be mapped to multiple laboratory order codes. 

How to create health category mappings

  • Click on your name on the top right of the screen > select Manage account from the drop-down menu > select Laboratories from the left side bar.
  • Click on the required laboratory name
  • Select the Health category mappings tab > click Add mapping
  • Select the appropriate Health Category from the drop-down list
  • Select the appropriate Lab order codes from the drop-down list
  • Click Create

 If a health category does not have a mapping set up,  manual selection of lab order codes will be required when creating an electronic lab order