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      Confirming a new user account

      When a New User is set up on the Full Health Platform, they will be sent a Confirmation Instructions email.

      To confirm a new account

      • Open the Confirmation Instructions email > click on the Confirm my account link. 
      • This will open the login page.
      • A new secure password should now be created by clicking Forgot your Password?.

      To create a new password

      • Click on Forgot your password?. 
      • From the Forgot your password window > enter your email address > click on Submit.
      •  A Reset Password email will be sent.
      • Open the Reset Password email > click the Change my password link.
      • This will open the Reset Password window.
      • Enter and confirm your new password.