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Getting Started
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Products
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Programmes
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Programme Groups
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Locations
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Data Interpretation
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System Users
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Managing Clients
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Appointment Management
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Managing Medicals
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Laboratory Results
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Orders and Payments
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Managing Corporate Clients
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Doctor
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FAQs
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End user FAQs
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Troubleshooting
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Product blogs
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Settings
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Pink & Blue Power Programme
Can a client view their results if a medical is not dispatched?
It is not possible for a client to view their medical results unless their medical has a status of Dispatched.
When a client logs in to their account, reports status will be displayed as:
- Pending if the medical has not been dispatched.
- Complete if the medical has been approved and dispatched.
On the Reports tab, the option to View report is available when a medical is approved and dispatched.
Awaiting results is displayed when a medical has a status of Processing or Ready for approval.